All orders placed Monday-Friday should ship within 3-7 business days unless otherwise stated on the items description. Many "Pre-Order" items will have their own unique shipping time frame, so please be sure to look before you checkout.

Yes, we ship worldwide! Some International orders can take up to 4-6 weeks to arrive, so please be patient. Some countries will charge the receiver a customs fee for out of country purchases before delivering a package. We will not be liable for these customs fees. Please contact your local post office or customs office for exact rates.

All shipping costs will be displayed at checkout. Costs depend on where you live and what items you order.

No. When you check out with an item on "pre-order" in your cart, the entire order will ship as one cohesive package. If you want an item ready to ship immediately, it is important that you place a separate order from any other items on pre-order.

If your product has arrived defective, destroyed, or otherwise unusable, please contact us via the contact form on this page. Our customer service team will be happy to figure out a solution to this problem. Please note that we cannot be held liable for, and do not issue refunds or replacements for, minor cosmetic damages suffered in transit. This includes but is not limited to: vinyl with dinged corners, seam splits or bent jackets.

Probably not. Please contact us though if you did not receive shipping confirmation, or your tracking number is not visible through the online tracking portal. If your package is labeled as "Delivered" and you have not received it, you'll have to contact your local post office with your shipping number. Once the package leaves our facility, it is out of our hands. We cannot be held responsible for lost or stolen packages.

Any item that is returned for an insufficient or incomplete address will automatically be refunded and the item will be processed back in stock. If you'd like to have a Returned To Sender package reshipped, please contact our team through the form on this page for assistance. A new invoice for shipping cost will be sent, once the invoice is paid we will then reship your product.

All Return/Exchange requests must be made within 14 days of the shipment Delivery Date.

Items must be in original/packaged/unwashed/unworn/ condition to be eligible for a refund. Unless it is being returned due to a production defect, we cannot offer a refund for your original shipping costs. We are not responsible for exchange/return shipping costs incurred.

Please email us through the form on this page for any Returns or Exchanges BEFORE sending your order back to us. If contact is not made before sending your item, we will be unable to process your refund.